Privacy Information

Privacy Information is a project of Consumer Action, a national non-profit consumer advocacy and education organization. The legal right to privacy has been recognized in the U.S. since the late 1890s, but its roots go back to this country's founding. The Privacy Information Project focuses on personal privacy and why it is important to be careful about who has access to your personal information.


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CA News & Special Reports

CA News Logo Consumer Action INSIDER - September 2017 The September 2017 issue of Consumer Action's monthly newsletter introduces readers to a housing agency that's using Consumer Action's free resources to help clients; provides information on a California bill that would protect consumers in the event of another Wells Fargo-type scandal; details how the FTC is fighting robocalls; offers detailed information on our upcoming National Consumer Empowerment Conference; and more. (Thursday, August 31, 2017)

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Five Recent Publications

Savvy Online Shopping PowerPoint slides

Savvy Online Shopping PowerPoint slides. The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention.

Savvy Online Shopping seminar lesson plan and class activities

Savvy Online Shopping seminar lesson plan and class activities. This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities.

Questions and answers about savvy online shopping and dispute resolution

Questions and answers about savvy online shopping and dispute resolution. Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures.

Savvy online shopping: How to resolve a dispute

Savvy online shopping: How to resolve a dispute. Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise.

Savvy online shopping: Tips for trouble-free transactions

Savvy online shopping: Tips for trouble-free transactions. Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes.

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Recommended Publications

Thursday, January 29, 2015

Preparing Millennials to Lead in Cyberspace. Young adults, also known as millennials (ages 18 to 26), hold the key to close the cyber talent gap. Having grown up in a digital environment, millennials are well positioned for these cybersecurity careers, since they are at the stage when they need to choose a profession and will be in the workforce for several decades. This survey reviews U.S. millennials’ career interests, level of career preparedness and their online attitudes and behaviors.

Monday, December 19, 2011

Chronology of Data Breaches. Privacy Rights Clearinghouse has been tracking breaches since 2005 and publishes a Chronology of Data Breaches.

Wednesday, June 03, 2009

EPIC Alert. The EPIC Alert, a bi-weekly publication of the Electronic Privacy Information Center in Washington DC, covers issues related to privacy and civil liberties in the information age.

Wednesday, June 03, 2009

Privacy on the Web: Is It a Losing Battle?. Privacy on the web is the topic of this article which examines online tracking, data mining and behavioral advertising.

Thursday, April 16, 2009

Patient’s Guide to HIPAA. This guide explains how you can use the federal Health Insurance Portability and Accountability Act (HIPAA) to protect your medical privacy.

More recommended publications »


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