Released: February 13, 2010

Debt collectors want you to know they’re here to help

Source: Christian Davenport, Washington Post (Free Registration)

Y ou’re having a hard time coming up with the cash. That’s understandable. The economy tanked and dragged you down with it. Trish Hilliard gets that. She knows times are tough.

But here’s the deal: You owe the money, and it’s her job to collect. In the delicate relationship between debtor and collector, she has to be authoritative, always “in control.” But nice, too, careful to keep her voice at a soothing lilt. She wants you to trust her.

Read Full Article: Debt collectors want you to know they’re here to help