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Released: May 31, 2010
When online gripes are met with a lawsuit
Source: Dan Frosch, New York Times (Free Registration)
After a towing company hauled Justin Kurtz’s car from his apartment complex parking lot, despite his permit to park there, Mr. Kurtz, 21, a college student in Kalamazoo, Mich., went to the Internet for revenge.
Outraged at having to pay $118 to get his car back, Mr. Kurtz created a Facebook page called “Kalamazoo Residents against T&J Towing.”
Read Full Article: When online gripes are met with a lawsuit
Tags/Keywords
headlines, lawsuits, consumer attitudes, comparison shopping, slapp suits, customer feedback, online comments
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