Coalition Efforts

Consumer Action is working on these important issues along with other organizations. If you would like to know more about these issues, please see "More Information" at the end of each article.
 

Postings

Credit unions must follow robocall/text consent laws
When a national credit union association asked for an exemption to gaining consent of credit union customers before sending unsolicited texts and robocalls, consumer advocates cried foul, asking the Federal Communications Commission to deny the exemption request.

Consumers deserve more control over their credit reports
Consumer, civil rights and advocacy groups wrote to members of Congress to express opposition to the Credit Access and Inclusion Act (HR 435). This legislation, if enacted, would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Bill would damage credit scores of million of consumers
Consumer Action joined the National Consumer Law Center and other organizations in opposition to HR 435—legislation that would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Who, or what, is spying on you at home?
Consumer Action and a coalition of leading consumer groups have asked the Consumer Product Safety Commission to recall the Google Home Mini "smart speaker." The touchpad on the Google device is permanently set to "on" so that it records all conversations without a consumer's knowledge or consent.

Advocates call on Congress do more for victims of Equifax breach
The Equifax data breach is prompting advocates to call on Congress for better protection of consumers' sensitive financial information. Not only should free credit freeze legislation be implemented immediately, but Congress should also resist the financial and banking industries attempts to pass legislation that preempts stronger state laws in matters that relate to consumers’ data security and privacy.

Caller ID authentication provides protection against illegal and unwanted calls
The Federal Communications Commission (FCC) acknowledges that consumers get an unacceptably high volume of calls that can annoy or defraud. One particularly disturbing category is spoofed robocalls where the caller ID is a fake, hiding the caller's true identity. Consumer advocates applaud the FCC’s rollout of proposed new rules that aim to stop spoof calls and believe implementing caller ID authentication will aid the agency's attempt to curb robocall scams.

Consumer groups call on House to oppose pyramid scheme promotion amendment
A broad coalition of consumer advocacy organizations is calling on the House of Representatives to oppose efforts to weaken the Federal Trade Commission’s ability to protect consumers from fraudulent pyramid schemes. An amendment offered by Congressman John Moolenaar (R-MI) was added to the House Financial Services and General Government Appropriations bill, which would eliminate long-standing requirements that direct selling companies establish a viable retail business instead of relying on a churning base of new recruits.

Consumer/privacy groups weigh in on 2017 privacy bills
Privacy and consumer rights groups comment on broadband and internet privacy bills recently introduced in the Senate and House.

What’s more annoying than robocalls? We could soon find out.
Consumer Action joined coalition advocates in submitting comments to the Federal Communications Commission opposing its proposal to allow private companies and political organizations to send automated messages into consumers’ voicemail inboxes without causing the cellphones themselves to ring. The proposal would move “ringless voicemail” robocalling technology from a regulatory gray area to legal fair game, opening the floodgates for telemarketers and political organizations to inundate Americans’ voicemails with messages hawking products, services, and candidates for office.

Unnecessary FCC rule continues to threaten consumers' privacy
Consumer Action joined coalition advocates in urging the Federal Communications Commission to repeal a rule that requires phone companies to retain the detailed call records of their customers, saying it’s unnecessary and threatens consumer privacy. The rule, known as the data retention mandate, is unduly burdensome and ineffectual and poses a threat to American consumers’ privacy and security.

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