Published: April 2019

Arbitration in America hurts consumers

In advance of the Senate Judiciary Committee hearing entitled “Arbitration in America,” advocates warn that arbitration is a rigged system that has left little recourse for wronged employees and consumers.

Coalition members thanked Senate Judiciary Committee leaders for holding the hearing entitled “Arbitration in America” that looked at Corporate America’s alarming use of mandatory arbitration clauses. Advocates urged Congress to reform arbitration by eliminating forced arbitration clauses in consumer and worker contracts and by supporting the Forced Arbitration Injustice Repeal Act (“FAIR Act”). As it stands now, the law allows forced arbitration to block the courthouse door for American consumers and workers, and wipes away their access to justice when they are wronged.

Lead Organization

National Association of Consumer Advocates (NACA)

Other Organizations

Alliance for Justice | American Association of University Women (AAUW) | American Museum of Tort Law | Center for Justice & Democracy | Center for Responsible Lending | Citizen Works | Committee to Support the Antitrust Laws | Consumer Action | Consumer Advocacy & Protection Society (CAPS) | Consumer Reports | Demos | Earthjustice | Empire Justice Center | Florida Alliance for Consumer Protection | NACA Georgia | Impact Fund | Legal Aid at Work | Legal Aid Center of Southern Nevada | NAACP | National Association of Consumer Advocates (NACA) | National Consumer Law Center (on behalf of its low income clients) | National Consumer Voice for Quality Long-Term Care | National Employment Law Project | National Employment Lawyers Association | Northwest Consumer Law Center | NACA Pennsylvania | Pipeline Parity Project | Public Citizen | South Carolina Appleseed Legal Justice Center | Tennessee Citizen Action | Washington Employment Lawyers Association | Woodstock Institute | Workplace Fairness

More Information

Click here to read the letter in full.

For more information, please visit NACA.

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