Consumer Action Publications
Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 8,000 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by
clicking here for downloadable order forms or online ordering instructions.
2007
August
28
Protect Your Phone Records. Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available.
27
Protect Your Phone Records - Leader's Guide. Pretexting is a method of obtaining someone else’s personal information, including phone records, under false pretenses. This Leader’s Guide, written in question-and-answer format, will help give trainers background on the techniques pretexters use, the damage they can do to victims, various laws and regulations that keep phone records private, how to protect personal data and how victims can file complaints. A companion brochure is available.
24
Protect Your Phone Records - Lesson Plan. This lesson plan, which explains why phone records contain private information that someone might try to access without consent for illegal or harmful purposes, is designed to help you lead trainings and seminars. The 13-page packet, part of the Protecting Your Phone Records series, contains a detailed curriculum, classroom activities and worksheets for participants. (Note: It is only available as a PDF file.)
Protect Your Phone Records - Powerpoint Slides. The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your private information and what you can do to reduce the chances of becoming a victim. The PowerPoint slides can be downloaded from the "Download File" section.
June
28
Protect Your Phone Records (Chinese). Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available.
Proteja su historial telefónico. Su historial telefónico es una importante fuente de información privada que alguien podría tratar de obtener sin su permiso con motivo de hacer daño o alguna actividad ilegal. Esta publicación puede ayudarle a entender quién podría tratar de obtener su historial telefónico, porqué lo harían, cómo tratan de obtener su información personal y qué puede hacer usted para disminuir las posibilidades de convertirse en víctima.
Protect Your Phone Records (Korean). 전화 기록은 중요한 개인 신상 정보를 담고 있으며 누군가가 악용 혹은 범죄의 목적으로 여러분의 허락없이 전화기록을 입수하려고 할 수 있습니다. 이 소책자는 누가 어떤 목적으로 여러분의 전화 기록을 입수하려고 하는지, 어떤 방법으로 그들이 여러분의 개인 신상 정보를 입수하려고 하는지, 그리고 여러분이 피해자가 되는 것을 방지하는 요령 등에 대해 설명하고 있습니다.
Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim.
Protect Your Phone Records (Vietnamese). Hồ sơ điện thoại là một nguồn chi tiết cá nhân quan trọng nếu có người muốn lấy dữ kiện hồ sơ của quý vị cho những mục tiêu trái phép hay tai hại mà không được sự cho phép của quý vị. Ấn bản này giúp quý vị hiểu về những ai sẽ là người muốn lấy dữ kiện về hồ sơ điển thoại của quý vị, vì sao, làm thế nào họ có thể lấy được chi tiết cá nhân của quý vị và quý vị có thể làm gì để giảm nguy cơ quý vị là nạn nhân của việc đó.
Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim.
2006
October
26
ID Theft Quiz. The ID Theft Quiz Game is a fun way to teach important concepts about this prevalent form of fraud.
2005
November
02
Fraud Bingo Game. Consumer Action's Fraud Bingo is a fun activity you can use in your trainings.