Consumer Action Publications

Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.

In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.

2021

May

07
Avoid pandemic-related ID theft and account fraud (Vietnamese) Cover

Avoid pandemic-related ID theft and account fraud (Vietnamese) Đối Phó với COVID-19.

Các kẻ trộm danh tính cá nhân và gian lận lạm dụng đại dịch để cóp nhặt danh tính cá nhân của người tiêu thụ và dùng nó để trộm các phúc lợi, tiền trong trương mục của người tiêu thụ cũng như mở trương mục mới dưới tên của nạn nhân. Ấn bản này vạch ra một số trò lừa đảo phổ thông nhất trong đại dịch mà người tiêu thụ cần nên chú ý, ấn bản cũng cung cấp các mẹo nhỏ để bảo vệ trương mục cá nhân và trữ liệu trương mục của quý vị, các dẫn giải cách tìm ra vụ gian lận và trộm danh tính cá nhân, cũng như sơ lược các bước cần làm nếu quý vị khám phá ra mình là nạn nhân.

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim.

03
Avoid pandemic-related ID theft and account fraud (Spanish) Cover

Avoid pandemic-related ID theft and account fraud (Spanish) Cómo hacerle frente al COVID-19.

Los ladrones de identidad y estafadores se han aprovechado de la pandemia para obtener la información de identificación personal de consumidores. La usan para robarles beneficios, acceder a sus cuentas y abrir nuevas cuentas a nombre de las víctimas. Esta publicación enumera algunas de las estafas más comunes de las que el consumidor debe cuidarse durante la pandemia. También le ofrece consejos sobre cómo resguardar sus datos personales y de sus cuentas, explica cómo detectar fraude y robo de identidad, y describe los pasos que puede tomar si resulta como víctima.

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim.

April

23
Avoid pandemic-related ID theft and account fraud (Chinese) Cover

Avoid pandemic-related ID theft and account fraud (Chinese) 應對 COVID-19(新冠肺炎).

許多身份盜用和其他詐騙者利用新冠肺炎疫情危機,盜竊消費者的個人身份資料,並用來謀取受害者的財物,侵入他們的帳戶,同時以受害者的名義開設新帳戶。本刊物例舉出消費者應該注意的一些最常見的新冠肺炎詐騙案例,提示應如何保護自己和帳戶資料,如何及時察覺一個詐騙和身份盜用事件,並詳述當你不幸成為受害者時應如何應對和採取哪些步驟。

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim.

09
Privacy and security when using FinTech apps (Spanish) Cover

Privacy and security when using FinTech apps (Spanish) Comparta datos financieros con precaución.

Esta publicación le ofrece al usuario de fintech el conocimiento que le permitirá tomar decisiones prudentes cuando elija y utilice aplicaciones fintech, tomar medidas eficaces para proteger la seguridad de los datos de sus cuentas financieras, y comprender sus opciones si algo va mal. (Nuestra guía complementaria, Lo que debe saber sobre cómo funcionan las aplicaciones ‘fintech’, ofrece un resumen de la tecnología financiera y sobre lo que el usuario debe considerar con respecto a la privacidad y seguridad antes de seleccionar y utilizar herramientas financieras digitales.)

This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.)

08
What you need to know about how FinTech apps work (Spanish) Cover

What you need to know about how FinTech apps work (Spanish) Comparta datos financieros con precaución.

La tecnología financiera puede ofrecerle atractivos beneficios al consumidor que desea manejar sus finanzas de forma digital. Pero, como con cualquier herramienta o servicio de internet, las aplicaciones fintech deben seleccionarse y utilizarse de forma prudente. Esta publicación explica los tipos de herramientas fintech disponibles, cómo funcionan, y cómo afectan la privacidad y seguridad de sus datos. (Nuestra guía complementaria, Privacidad y seguridad para usuarios de aplicaciones ‘fintech’, le ofrece consejos para administrar y proteger sus datos.)

Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.)

March

18
Avoid pandemic-related ID theft and account fraud Cover

Avoid pandemic-related ID theft and account fraud Coping with COVID-19. Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim.

February

16
Privacy and security when using FinTech apps Cover

Privacy and security when using FinTech apps Share financial data with care.

This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.)

What you need to know about how FinTech apps work Cover

What you need to know about how FinTech apps work Share financial data with care. Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.)

01
Stay security savvy: Share financial data with care – Video Cover

Stay security savvy: Share financial data with care – Video. Financial technology—FinTech—makes it possible to accomplish all sorts of useful financial tasks quickly and easily from a computer, smartphone or tablet. From paying a friend to updating your budget, these tools can save you time and money, and even help you achieve your financial goals. But before you put FinTech to work for you, it’s important to understand how these apps and tools work so that you can get the most out of them while also protecting your personal and account information.

January

21
Take control: Customizing your social media privacy settings (Korean) Cover

Take control: Customizing your social media privacy settings (Korean).

이 지문은 대중적으로 사용되는 SNS (Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Tumblr, Twitter and YouTube)이용 시 본인이 원하는 단계의 신상 정보 보호를 설정할 수 있는 정보와 자료를 담고 있습니다.

This publication explains how to achieve your desired level of privacy on the most popular social media platforms (Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Tumblr, Twitter and YouTube) and provides useful general privacy tips, tools and resources.

 

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