Consumer Action Publications

Consumer Action creates unbiased, reader-friendly educational guides on a wide range of personal finance topics and other subjects of interest to consumers. All publications are available in English, and many are available in Spanish, Chinese, Vietnamese and Korean as well.

In addition to being available, at no charge, to individual consumers, our publications are distributed through a national network of more than 6,000 community-based organizations. Government agencies, nonprofits and other groups who wish to distribute our materials for educational purposes can use the downloadable PDF file on the publication webpage to instantly produce a professional-looking brochure using an office printer.

2007

August

24
Protect Your Phone Records - PowerPoint Slides Cover

Protect Your Phone Records - PowerPoint Slides.

The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your private information and what you can do to reduce the chances of becoming a victim. The PowerPoint slides can be downloaded from the “Download File” section.

June

28
Protect Your Phone Records (Chinese) Cover

Protect Your Phone Records (Chinese).

有人可能未經過你的同意就試圖使用你的電話記錄以作為非法或陷害他人的用途. 因為它是個人資料的重要來源。這本手冊有助於你瞭解誰會想得到你的電話記錄,他們如 何試圖得到你的個人資料,以及你要怎樣才能減低成為受害者的可能性。

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader’s Guide is available.

Protect Your Phone Records (Spanish) Cover

Protect Your Phone Records (Spanish).

Su historial telefónico es una importante fuente de información privada que alguien podría tratar de obtener sin su permiso con motivo de hacer daño o alguna actividad ilegal. Esta publicación puede ayudarle a entender quién podría tratar de obtener su historial telefónico, porqué lo harían, cómo tratan de obtener su información personal y qué puede hacer usted para disminuir las posibilidades de convertirse en víctima.

Protect Your Phone Records (Korean) Cover

Protect Your Phone Records (Korean).

전화 기록은 중요한 개인 신상 정보를 담고 있으며 누군가가 악용 혹은 범죄의 목적으로 여러분의 허락없이 전화기록을 입수하려고 할 수 있습니다. 이 소책자는 누가 어떤 목적으로 여러분의 전화 기록을 입수하려고 하는지, 어떤 방법으로 그들이 여러분의 개인 신상 정보를 입수하려고 하는지, 그리고 여러분이 피해자가 되는 것을 방지하는 요령 등에 대해 설명하고 있습니다.

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim.

Protect Your Phone Records (Vietnamese) Cover

Protect Your Phone Records (Vietnamese).

Hồ sơ điện thoại là một nguồn chi tiết cá nhân quan trọng nếu có người muốn lấy dữ kiện hồ sơ của quý vị cho những mục tiêu trái phép hay tai hại mà không được sự cho phép của quý vị. Ấn bản này giúp quý vị hiểu về những ai sẽ là người muốn lấy dữ kiện về hồ sơ điển thoại của quý vị, vì sao, làm thế nào họ có thể lấy được chi tiết cá nhân của quý vị và quý vị có thể làm gì để giảm nguy cơ quý vị là nạn nhân của việc đó.

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim.

2006

October

26
ID Theft Quiz Cover

ID Theft Quiz.

The ID Theft Quiz Game is a fun way to teach important concepts about this prevalent form of fraud.

2005

November

02
Fraud Bingo Game Cover

Fraud Bingo Game.

Consumer Action’s Fraud Bingo is a fun activity you can use in your trainings.

2003

June

24
Questions & Answers About Privacy & Your Credit Report Cover

Questions & Answers About Privacy & Your Credit Report.

Privacy abuses are on the increase, including credit fraud and identity theft, a fast-growing crime in which an impostor applies for credit under a victim’s name. “Questions and Answers about Privacy and Credit Reports” offers in-depth information on privacy and credit reports, bank accounts and marketing as well as new laws designed to help people better control how their personal information is used.

23
Privacy and Your Credit Report Cover

Privacy and Your Credit Report.

Our personal financial information is more easily available and far less secure in the computer age than it was in the days of old-fashioned filing cabinets. “Privacy and Your Credit Report” explains why the information contained in your credit report can, in the wrong hands, be used to abuse your privacy. It also explains how California residents have strong privacy rights with new laws and an office of privacy protection.

 

Quick Menu

Support Consumer Action

Support Consumer

Join Our Email List

Optional Member Code
Facebook FTwitter T

Privacy Menu

Help Desk

Advocacy