Consumer Action Publications

Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than two million of our publications through a national network of 8,000 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by clicking here for order forms.

2008

May

19
Security Freeze Training Manual Cover

Security Freeze Training Manual Questions and Answers About Placing, Lifting & Removing a Freeze on Your Credit Report. This publication is part of a series on how you can protect yourself from identity (ID) theft by placing a security freeze on your credit files. A freeze also is a good idea for victims of ID theft.

Freeze Your Credit File (Korean) Cover

Freeze Your Credit File (Korean) Leave ID Thieves Out in the Cold. 신용 문서 "보안 동결"은 여러분이 신분도용의 피해를 당하지 않도록 하고 사기꾼들이 여러분의 개인 정보를 이용해 신용을 설정하는 것을 방지하는 데 도움을 주는 예방 도구입니다. 보안 동결은 여러분이 일시적 혹은 영구적으로 동결을 해제시키지 않는 한 여러분의 이름으로 새로운 크레딧이 설정되는 것을 방지합니다. 이 소책자는 여러분의 신용 문서를 "동결"시키는 방법을 설명하고 있습니다.

A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

State Credit Freeze Chart Cover

State Credit Freeze Chart. Consumer Action has prepared a chart listing guidelines for placing a "security freeze" on your credit file.

2007

August

28
Protect Your Phone Records - Powerpoint Slides Cover

Protect Your Phone Records - Powerpoint Slides. The Protect Your Phone Records PowerPoint slides explain who would want to access your phone records, why they might want to do it, how these people try to access your private information and what you can do to reduce the chances of becoming a victim. The PowerPoint slides can be downloaded from the "Download File" section.

27
Protect Your Phone Records - Lesson Plan Cover

Protect Your Phone Records - Lesson Plan. This lesson plan, which explains why phone records contain private information that someone might try to access without consent for illegal or harmful purposes, is designed to help you lead trainings and seminars. The 13-page packet, part of the Protecting Your Phone Records series, contains a detailed curriculum, classroom activities and worksheets for participants. (Note: It is only available as a PDF file.)

July

11
Protect Your Phone Records - Leader's Guide Cover

Protect Your Phone Records - Leader's Guide. Pretexting is a method of obtaining someone else’s personal information, including phone records, under false pretenses. This Leader’s Guide, written in question-and-answer format, will help give trainers background on the techniques pretexters use, the damage they can do to victims, various laws and regulations that keep phone records private, how to protect personal data and how victims can file complaints. A companion brochure is available.

June

28
Protect Your Phone Records Cover

Protect Your Phone Records. Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available.

Protect Your Phone Records (Chinese) Cover

Protect Your Phone Records (Chinese). 有人可能未經過你的同意就試圖使用你的電話記錄以作為非法或陷害他人的用途,因為它是個人資料的重要來源。這本手冊有助於你瞭解誰會想得到你的電話記錄,他們如何試圖得到你的個人資料,以及你要怎樣才能減低成為受害者的可能性。

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader's Guide is available.

Proteja su historial telefónico Cover

Proteja su historial telefónico. Su historial telefónico es una importante fuente de información privada que alguien podría tratar de obtener sin su permiso con motivo de hacer daño o alguna actividad ilegal. Esta publicación puede ayudarle a entender quién podría tratar de obtener su historial telefónico, porqué lo harían, cómo tratan de obtener su información personal y qué puede hacer usted para disminuir las posibilidades de convertirse en víctima.

Protect Your Phone Records (Korean) Cover

Protect Your Phone Records (Korean). 전화 기록은 중요한 개인 신상 정보를 담고 있으며 누군가가 악용 혹은 범죄의 목적으로 여러분의 허락없이 전화기록을 입수하려고 할 수 있습니다. 이 소책자는 누가 어떤 목적으로 여러분의 전화 기록을 입수하려고 하는지, 어떤 방법으로 그들이 여러분의 개인 신상 정보를 입수하려고 하는지, 그리고 여러분이 피해자가 되는 것을 방지하는 요령 등에 대해 설명하고 있습니다.

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim.

 
 

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