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Cfpb Complaint Database

  1. Press: Trump’s consumer agency chief looks to shut down complaint database
    The Trump administration may shut down a federal database of consumer complaints about the financial-services industry. Banks think that’s a swell idea. “In what world does it make sense to give consumers less critical information… | Jun 09, 2018
  2. Press: Groups tell temporary CFPB director: Hands off the public database!
    Keep the public consumer complaint database open was the clear message sent by scores of groups to the temporary acting director of the Consumer Financial Protection Bureau (CFPB) today. Consumer, civil rights, fair lending, privacy,… | Jun 04, 2018
  3. Press: We need more, not fewer, government Yelps
    Criticism of Consumer Financial Protection Bureau acting director Mick Mulvaney’s recent comments to a banking group has largely focused on his advocating a pay-to-play system for interest groups to access government officials. But similarly disappointing… | May 03, 2018
  4. Press: Consumer groups stand up to threats to take complaint database dark
    Consumer, privacy, civil rights and fair lending groups from across the nation called on temporary, Acting Director Mick Mulvaney today to retain availability of the Consumer Financial Protection Bureau’s (CFPB) complaint tool after recent… | Apr 30, 2018
  5. Press: The consumer complaints database that could disappear from view
    When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online. It's easy to click around and… | Apr 26, 2018
  6. Press: Mulvaney, watchdog’s leader, advises bankers on ways to curtail agency
    Mick Mulvaney, the interim director of the Consumer Financial Protection Bureau, told banking industry executives that they should press lawmakers hard to pursue their agenda, and revealed that, as a congressman, he would meet only… | Apr 25, 2018
  7. Press: The CFPB’s giant database of consumer complaints
    For the last several years, anyone with a gripe about a bank, mortgage lender or student loan servicer has had a place to go.  The Consumer Financial Protection Bureau has maintained a giant public database… | Nov 28, 2017
  8. Press: Trump wants to hide your complaints about Wall Street
    The U.S. Department of the Treasury formally recommended that Congress and the White House stop public access to a database that collects consumer complaints about financial companies, tracks responses, and records whether consumers end up satisfied. The Treasury… | Jun 15, 2017
  9. Press: Days may be numbered for consumer complaint database
    A government complaint database that helps consumers resolve grievances with financial institutions is one of several services that could soon be eliminated, according to a memo by House Financial Services Committee Chairman Rep. Jeb Hensarling… | Feb 13, 2017
  10. Press: Banking’s customer complaint box overflows
    What will be the topic of the next bank scandal? The Consumer Financial Protection Bureau's (CFPB) complaint database may have the answers. CFPB Director Richard Cordray has called the complaint database a “compass” that plays… | Oct 05, 2016
  11. Press: One million reasons why consumers need the CFPB
    The Consumer Financial Protection Bureau (CFPB) hit the one million mark this week. The Bureau has received more than one million individual consumer complaints about financial products and services, the bulk of which become part… | Sep 30, 2016
  12. Press: The banks you gripe most about
    Regions Financial (RF) ranks as the most complained against regional bank and Comerica (CMA) gets the most gripes among diversified banks relative to the value of their total deposit bases, according to a USA TODAY analysis… | Sep 19, 2016
  13. Press: Consumer Action takes a closer look at a most valuable consumer tool
    Consumer Action today releases a study of the CFPB public complaint database, which evaluates if the information it contains can help consumers vet companies they might want to do business with. We report our findings… | Aug 30, 2016
  14. Press: Consumers get the last word on complaints
    The Consumer Financial Protection Bureau (CFPB) is adding a five star system ratings scale to its complaint process to give consumers an efficient way to respond and evaluate how well companies deal with their complaints.… | Jul 29, 2016
  15. Press: Why consumers love the CFPB Complaint Database
    Consumers are big, big fans and have come to treat it as a go-to when frustration with less-than-wholly-cooperative Financial Institutions (FIs) reaches a boiling point. Lawmakers and businesses, not so much, arguing that the databased… | Jul 28, 2016
  16. Press: CFPB goes to bat for consumers and hits a homerun
    In only four years, the Consumer Financial Protection Bureau (CFPB) has returned more $10 billion to more than 17 million consumers in the areas of debt collection, student loans, cellphone cramming, discriminatory auto lending,… | Jul 21, 2015
  17. Press: Kudos to the CFPB on public complaint proposal
    Today the Consumer Financial Protection Bureau (CFPB) proposed a plan to give consumers who submit complaints to CFPB the option to publicly share their accounts of what happened. The public will have until Sept.… | Jul 16, 2014

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