Keyword Search Results


  1. Press: With deceptive ‘discounts,’ retailers are manipulating us to spend more
    Discounts are intended to get you to buy items right away while they’re “on sale” or soon face higher prices. They dissuade you from shopping around for a better price. Washington Consumers’ Checkbook’s researchers tracked… | Mar 14, 2018
  2. Press: Record 2016 for U.S. auto industry
    Unexpectedly strong sales of new vehicles in the United States in December propelled the industry to a record figure in 2016: 17.55 million sold. | Jan 05, 2017
  3. Press: Facebook’s new marketplace goes wrong
    On Monday morning, Facebook introduced Marketplace, a new section on its mobile app that allowed its users to buy and sell with their friends and strangers. By the evening, the social giant was apologizing for… | Oct 05, 2016
  4. Press: Wal-Mart takes on Amazon’s Prime Day with free shipping
    Just hours before Amazon's second Prime Day sales event, a self-invented holiday that offers exclusive deals for members of its subscription service, Wal-Mart is eliminating the $50 minimum spending requirement for shoppers to receive free… | Jul 11, 2016
  5. Press: Consumers beware of sales fraud (Chinese)
    免費電話?買了不能使用的TV Pad?買車修車被濫收費用?對於各種行銷詐騙手段,你知道多少?新美國傳媒(New America Media)周四與聯邦貿易委員會(Federal Trade Commission)召開少數族裔媒體記者會,講解針對不同種族的詐騙案問題,並邀請兩名華裔消費者在會上講述與汽車有關的不愉快消費經驗。 | Feb 13, 2016
  6. English: Elder Fraud - Leader’s Guide
    According to AARP, older people who fall for scams tend to believe the pitches they hear. Many believe they have a good chance of actually winning a prize or that the products they see advertised… | Oct 15, 2012
  7. English: Elder Fraud: Preventing senior scams - PowerPoint Training Slides
    The Preventing Senior Scams PowerPoint training file is available for download in the "Download File" section. | Apr 29, 2011
  8. English: Elder Fraud: Preventing senior scams - Lesson Plan
    This updated packet provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets. (Note: It is only available as a PDF file.) | Feb 25, 2010
  9. Books: But Wait, There’s More
    Whether it was a Ginsu knife, George Foreman Grill, Tony Robbins' motivational book, kitchen device by Ron Popeil, or any of the countless other famous products that have been marketed on infomercials over the… | Mar 20, 2009
  10. Books: Buyology
    How much do we know about why we buy? What truly influences our decisions in today’s message-cluttered world? An eye-grabbing advertisement, a catchy slogan, an infectious jingle? Or do our buying decisions take place below… | Oct 30, 2008
  11. English: Fraud Bingo Game
    Consumer Action's Fraud Bingo is a fun activity you can use in your trainings. | Nov 02, 2005
  12. Helpdesk: Defective merchandise
    In California, unless an item is sold "as is," all new merchandise (except clothing and consumable products) that is purchased primarily for personal, family, or household use has a warranty implied by law. … | May 02, 2005

Quick Menu

Support Consumer Action

Support Consumer
Facebook FTwitter T

Consumer Help Desk