Press Release Archive

2022

April

06

• Nueva publicación ayudará a la comunidad hispana en California a ejercer sus derechos de privacidad (Guía sobre los derechos según la ley de privacidad de California (California Consumer Privacy Act) ahora disponible en español). Se ha publicado en español la guía de Consumer Action y Consumer Federation of America diseñada para informar a los californianos sobre sus derechos según la ley de privacidad California Consumer Privacy Act. La guía, que alienta al consumidor a ejercer sus derechos, está disponible sin costo alguno para fines educativos.

• Nueva publicación ayudará a la comunidad hispana en California a ejercer sus derechos de privacidad (Guía sobre los derechos según la ley de privacidad de California (California Consumer Privacy Act) ahora disponible en español). Se ha publicado en español la guía de Consumer Action y Consumer Federation of America diseñada para informar a los californianos sobre sus derechos según la ley de privacidad California Consumer Privacy Act. La guía, que alienta al consumidor a ejercer sus derechos, está disponible sin costo alguno para fines educativos.

03

• New resource to help Hispanic Californians learn about and exercise their privacy rights (Guide to rights under the California Consumer Privacy Act now available in Spanish). A guide developed by Consumer Action and the Consumer Federation of America designed to educate Californians about and encourage them to exercise key rights under the California Consumer Privacy Act has been translated into Spanish. The guide is freely available for educational purposes.

January

11

• Survey shows Californians are still unaware of privacy rights (Greater educational outreach, better rights notices would help residents get more out of the California Consumer Privacy Act). A survey of Californians commissioned by Consumer Action and Consumer Federation of America (CFA) shows that while more than two-thirds of respondents had seen a notice about their CCPA rights on the websites of businesses they visited in the previous 12 months, many had not exercised the law’s three key rights, and the top reason given for not doing so was that they did not realize they could.

2021

July

28

• Consumer advocate and data network call for transparency and control in data sharing. By Linda Sherry and John Pitts Linda Sherry is director of national priorities for Consumer Action, a national consumer education and advocacy nonprofit organization celebrating

February

23

• Consumer Action’s ‘Share Financial Data with Care’ project to educate FinTech app users to be ‘security savvy’ (New campaign will provide resources for consumers to control access and safeguard their financial information on financial apps). Consumer Action launches a new project to expand consumer awareness about how financial services applications (“apps”) access, collect, store, use and share customers’ personal information.

January

21

• New debt collection rule is a mixed bag for consumer rights. Bad news: New debt collection rule permits unlimited electronic access to consumers. Good news: It may eliminate "debt parking" by forcing debt collectors

2020

November

09

• How the Biden administration and Congress should protect digital privacy. The Biden administration and the next Congress should make protecting digital privacy a top priority, and 10 leading privacy, civil rights and consumer organizations today released

03

• Consumer Action's 'Coping with COVID-19' series offers sixth fact sheet (Free multilingual guides help consumers cope with the financial fallout of the pandemic). Consumer Action's COVID-19 Educational Project offers resources to help consumers weather the crisis.

September

01

• Consumers should have the right to pay retailers with cash (Broad spectrum of groups voice support for Payment Choice Act). Fifty-one consumer, privacy and civil rights groups joined a letter expressing support for the Payment Choice Act, legislation in the Senate and House that would prohibit brick-and-mortar retailers from refusing to accept cash or charging consumers more for paying with cash.

August

19

• Consumer Action opposes California Proposition 24. Consumer Action endorses a "Vote No" position on Proposition 24 on the November 2020 ballot.

11

• Consumer Action launches COVID-19 Educational Project (Free resource guide, webinars and multilingual fact sheets help consumers cope with pandemic fallout). Consumer Action, a national consumer education and advocacy nonprofit, has launched a new project aimed at providing consumers—particularly low- and moderate-income workers, limited-English speakers and other hard-hit communities—with essential information and valuable resources that can help them cope with the financial fallout of the pandemic.

July

14

• Health and wealth: Dealing with medical debt and discovering innovative solutions. Medical debt is the reason cited by more than 6 in 10 people who file for bankruptcy. A growing number of consumers have been hit with lawsuits

May

07

• Coalition formed to protect right to pay with cash (Many U.S. consumers lack access to digital payment mechanisms). Consumer Action has joined a new coalition whose purpose is to advocate for the continued availability of cash as a payment option for consumers throughout the U.S. Availability of cash payments remains extremely important during times of natural disasters and other emergencies.

05

• White House must protect privacy in response to COVID-19. Groups Tell Pence to Set Standards to Guide Government and Public-Private Partnership Data Practices and Technology Use Washington, D.C. – Today, 15 leading consumer, privacy,

January

14

• Popular dating, health apps violate consumers' privacy (Major consumer and privacy groups ask FTC, U.S. Senators, state attorneys general to investigate). Nine consumer groups today asked the Federal Trade Commission (FTC), lawmakers in the U.S. Senate and the state attorneys general of California and Texas to investigate widespread, systematic privacy violations by several popular apps available in the Google Play Store, documented in a report released today by the Norwegian Consumer Council.

2019

December

19

• Class actions: A vital consumer tool not fully understood by those who stand to benefit (Consumer Action devotes its latest issue of Consumer Action News to explaining the power and value of class action claims). While class action lawsuits are designed to help right some of society’s wrongs and to compensate those who’ve been harmed, it

September

20

• House approves bill to allow you to sue companies (An uphill battle still awaits the FAIR Act in the Senate). Today, in a 225-186 vote, the House of Representatives passed a bipartisan bill that would end forced arbitration requirements in consumer contracts. However, the Forced

05

• Consumer Action joins grassroots push to ban law enforcement use of facial recognition. Organizations from across the political spectrum representing more than 15 million combined members endorse grassroots campaign calling for a federal ban on law enforcement use of facial recognition technology.

May

30

• Consumer Action survey finds respondents want location data used only for the purpose for which it’s collected. White paper calls for banning sale or sharing of data without upfront permission.

January

17

• Consumer groups urge action on bill to stop “spoofed” robocalls. For Immediate Release WASHINGTON, DC — A bipartisan bill reintroduced today in the Senate will address the growing problem of “spoofed” robocalls that

15

• Consumers prefer a paper trail (Survey says consumers choose paper statements over electronic notices). The message is clear: Consumers overwhelmingly prefer to receive bills and statements on paper rather than electronically, according to a new survey of more than 2,600

2018

November

13

• 34 civil rights, consumer and privacy groups release privacy principles (Call for comprehensive federal legislation to protect consumer privacy). Public interest privacy groups urge Congress to pass legislation that ensures fairness, prevents discrimination, advances equal opportunity, protects free expression and facilitates trust between the public and companies that collect their personal data.

July

16

• Protect the CFPB’s critical complaint process. Groups representing consumers, students, seniors, servicemembers, homeowners and underserved Americans joined forces today to tell the temporary leadership of the Consumer Financial Protection Bureau (CFPB)

June

04

• Groups tell temporary CFPB director: Hands off the public database!. Keep the public consumer complaint database open was the clear message sent by scores of groups to the temporary acting director of the Consumer Financial