Outreach & Training
Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »
Content
Our Events
- Financial literacy training in Orange County (Feb 12, 2010)
The Orange County Financial Stability Alliance has wasted no time in its 2010 efforts to bring financial literacy resources to… - Privacy training offers valuable tips, tools to CA groups (Oct 02, 2009)
On September 16th, Consumer Action and its Privacy Information Project hosted a Credit File Security Freeze Roundtable in Riverside, California.… - Privacy Rights Workshop A Big Hit In Seaside (Jun 17, 2009)
Participants came to the training with a thirst for knowledge and numerous questions about privacy and particularly identity (ID) theft,…
Webinars
Our Network
- Using financial literacy to improve lives (Jun 08, 2009)
Partnering for success Since November 2007, Empowerment Seminars, Inc. and InfoSource Communications, LLC have pooled our resources and expertise to…
Best Practices
- Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with… - Speaking effectively to your audience (Mar 04, 2008)
Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.…
Training Tools
- ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about… - Fraud Bingo Game (Sep 12, 2007)
Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. - Anti-Phishing Phil (Nov 26, 2007)
Anti-Phishing Phil is an entertaining and fun way to inform your clients about phishing attacks and how to avoid them.…
( View More Recommended Training Tools )
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