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Outreach & Training

Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of more than 8,000 community-based organizations… Read More »

Our Events

WirelessED Training in Oakland (Oct 13, 2011)
Consumer Action and AT&T hosted a WirelessED training in September for the staff of community-based organizatons (CBOs) and government agencies…
MoneyWi$e roundtable training in Louisiana (Apr 22, 2010)
Linda Williams (center) at the MoneyWi$e training she facilitated at The Louisiana State University Agricultural Center.…
Financial literacy training in Orange County (Feb 12, 2010)
The Orange County Financial Stability Alliance has wasted no time in its 2010 efforts to bring financial literacy resources to…

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Training Tools

Sally Walker - Financial Literacy Training Package (Oct 28, 2010)
This activity, How Long Has it Been Since Your Had a Financial Check-Up?, is designed to give your clients a…
'Why Adults Learn' PowerPoint Slides & Handout (Jul 30, 2010)
Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and…
ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about…

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Our Network

Coastal citizens address effects of oil spill (Jun 15, 2010)
Consumer Action's multilingual consumer education materials played a role in the event. On June 1,…
Using financial literacy to improve lives (Jun 08, 2009)
Partnering for success Since November 2007, Empowerment Seminars, Inc. and InfoSource Communications, LLC have pooled our resources and expertise to…

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Best Practices

Flipcharts the fairest of all (Sep 27, 2011)
We live in a world where multimedia is increasing in significance and influence. Movies, charts,…
Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting…
MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with…

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Recommended Training Tools

Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events.
Anti-Phishing Phil (Nov 26, 2007)
Anti-Phishing Phil is an entertaining and fun way to inform your clients about phishing attacks and how to avoid them.…

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