Consumer Action Publications

Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 7,500 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by clicking here for downloadable order forms or online ordering instructions.

2017

October

11
Freeze Your Credit File (Korean) Cover

Freeze Your Credit File (Korean) Leave ID Thieves Out in the Cold. 신용 문서 "보안 동결"은 여러분이 신분도용의 피해를 당하지 않도록 하고 사기꾼들이 여러분의 개인 정보를 이용해 신용을 설정하는 것을 방지하는 데 도움을 주는 예방 도구입니다. 보안 동결은 여러분이 일시적 혹은 영구적으로 동결을 해제시키지 않는 한 여러분의 이름으로 새로운 크레딧이 설정되는 것을 방지합니다. 이 소책자는 여러분의 신용 문서를 "동결"시키는 방법을 설명하고 있습니다.
A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

10
Freeze Your Credit File (Chinese) Cover

Freeze Your Credit File (Chinese) Leave ID Thieves Out in the Cold. “安全凍結”信用檔案是一種預防及避免身份被盜用的工具﹐它可以阻止詐騙者利用你的個人資料來建立信貸記錄。這本手冊內容詳述如何“凍結”個人信用檔案,而且除非你暫時或永久取消凍結﹐它就可以防止別人以你的名義申請信貸。
A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

06
Freeze Your Credit File (Spanish) Cover

Freeze Your Credit File (Spanish) Leave ID Thieves Out in the Cold. El “congelamiento de seguridad” es una herramienta para ayudarle a prevenir el robo de identidad y evitar que impostores utilicen su información personal para establecer crédito. Esta publicación explica cómo “congelar” su crédito, lo cual previene que se establezca crédito nuevo a nombre suyo hasta que usted suspenda provisionalmente el congelamiento o le retire de forma permanente.

01
Freeze Your Credit File Cover

Freeze Your Credit File Leave ID thieves out in the cold. A credit file "security freeze" is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to "freeze" your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

February

22
Savvy Online Shopping PowerPoint slides Cover

Savvy Online Shopping PowerPoint slides. The downloadable Savvy Online Shopping PowerPoint presentation is designed to be used in conjunction with the lesson plan, adding a visual component that will help engage learners and improve retention.

Savvy Online Shopping seminar lesson plan and class activities Cover

Savvy Online Shopping seminar lesson plan and class activities. This packet, only available as a PDF file, provides guidance for community educators. It contains a detailed curriculum and classroom activities.

Questions and answers about savvy online shopping and dispute resolution Cover

Questions and answers about savvy online shopping and dispute resolution. Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures.

01
Savvy online shopping: How to resolve a dispute Cover

Savvy online shopping: How to resolve a dispute. Consumers who shop online sometimes run into problems, from delivery or product issues to billing questions or disputes. This publication explains the steps that online shoppers can take to avoid or resolve these and other problems that might arise.

Savvy online shopping: Tips for trouble-free transactions Cover

Savvy online shopping: Tips for trouble-free transactions. Online shopping offers all sorts of benefits, but that doesn’t mean it isn’t without potential risks. This publication explains how to reduce hassles by protecting your personal information, making wise choices about where you shop and how you pay, and taking steps to avoid disputes.

2016

October

27
Watch out! Online video and your privacy (Vietnamese) Cover

Watch out! Online video and your privacy (Vietnamese). Người tiêu thụ giờ có nhiều lựa chọn hơn về cách coi video, muốn coi ở đâu và coi khi nào, nhưng họ cũng gặp phải các rủi ro mới về các tin tức cá nhân của họ. Ấn bản này giúp người đọc nhận thức ra các vấn đề của thời đại kỹ thuật coi và chia sẻ video trên mạng cũng như họ nên làm gì để tự bảo vệ tin tức riêng tư về họ khi vào mạng xã hội.
While consumers now have many more options for how, where and when they watch video, they also face new risks to their personal privacy. This publication makes viewers aware of the privacy issues raised by video streaming and video sharing technology as well as what they can do to protect themselves.

 

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